Get in Touch
Have questions? Need support? Want to partner with us? Our team is here to help you succeed with WAG Finance.
Multiple Ways to Reach Us
Choose the support channel that works best for you.
Email Support
Get help via email
support@wagfinance.com
24/7 response
Phone Support
Speak with our team
+234 (0) 1 234 5678
Mon-Fri, 8AM-6PM WAT
Live Chat
Chat with support
Available on platform
24/7 online
Premium Support
Priority assistance
For premium users
24/7 priority
Send Us a Message
Fill out the form and we'll get back to you within 24 hours. For urgent matters, please use our live chat or phone support.
General Support
Account help, platform questions
Billing & Payments
WAG COINS, subscriptions, refunds
Business Partnerships
Institution partnerships, API access
Find Us Across Africa
With offices across the continent, we're always close to our users.
Lagos, Nigeria
Victoria Island, Lagos State
Nairobi, Kenya
Westlands, Nairobi
Cape Town, South Africa
City Bowl, Cape Town
When We're Available
Support Hours
*Live chat and email support available 24/7
Emergency Support
For critical issues affecting your account or transactions:
Available 24/7 for account security and transaction issues
Frequently Asked Questions
How do I reset my password?
Go to the sign-in page and click "Forgot Password". You'll receive an email with reset instructions.
How do I purchase WAG COINS?
Visit your wallet page and select "Buy WAG COINS". You can pay with credit card, bank transfer, or mobile money.
Is my financial data secure?
Yes, we use bank-grade encryption and security measures. Your data is never shared without your consent.
Do you offer institutional partnerships?
Yes, we partner with banks, microfinance institutions, and fintechs. Contact our business team for details.